About Anglesey Computer Solutions
Anglesey Computer Solutions is operated by Neil Summers a PC repair specialist with Microsoft server and Cisco networking qualifications.
We are Professional Members of the British Computer Society, and have been providing computer and laptop repairs,broadband and network installation, web design and training at a sensible price to home and business owners on Anglesey since 2005.
With so many PC repair companies springing up on Anglesey how do I know that you are qualified?
Some of our qualifications are shown with an explanation below:-
The Microsoft Certified Professional (MCP & MCITP) courses explore the Windows operating system and the concepts and practices of networked systems. Management of hardware, user groups, computer accounts, file access and disk storage are thoroughly explored. Server administration is also covered, including important concepts such as Group Policy, performance monitoring, backups, disaster recovery, and Windows security.
To become a Professional Member of the Chartered Institute for IT, you will typically have 5 or more years of IT work experience.
The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.
Microsoft Partner network is designed for companies who develop and market solutions based on Microsoft platforms, provide consulting or technical services for Microsoft systems, or recommend Microsoft technology purchases to customers.
The Microsoft Registered Refurbisher program allows small and medium sized refurbishers to preinstall genuine Microsoft products onto refurbished PCs at a reduced price. All Microsoft Registered Refurbishers go through a thorough application process with Microsoft. Before granting the status of Microsoft Registered Refurbisher, Microsoft reviews and confirms the validity of each application and requires that Microsoft Registered Refurbishers submit regular reports and undergo audits.
To add to the Bachelor of Science degree obtained from the University of Wales a few years ago I have recently obtained a Master of Arts Degree from Liverpool University with my thesis on the provision of web-based services to the citizens of Anglesey.
The ITIL framework is a source of good practice in IT service management(ITSM). ITIL is used by organisations worldwide to establish and improve capabilities in service management which is a set of specialised organisational capabilities for providing value to customers in the form of IT services.
But can we trust you?
We are members of the Association of Computer Repair Business Owners, this is an organisation which has a code of conduct by which we operate. The code can be seen here.
We are registered with the Information Commissioner’s Office under the Data Protection Act. This ensures that If we hold and process information about our clients, employees or suppliers, we are legally obliged to protect that information. Under the Data Protection Act, we must:
- only collect information that we need for a specific purpose;
- keep it secure;
- ensure it is relevant and up to date;
- only hold as much as we need, and only for as long as we need it; and
- allow the subject of the information to see it on request.
We always try to provide a professional service and go that “Extra mile” to help you when you need support. Please read some of these testimonials from our clients.