Privacy Policy

ntroduction
Anglesey Computer Solutions is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

Data Collection and Usage
Information We Collect
We collect the following types of personal information:

Names and contact details
Computer specifications and repair history
Payment information
IP addresses and cookies

This information is collected when you:

Submit a repair request
Contact us through our website
Make a payment for our services
Browse our website

How We Use Your Data
We use your personal information to:

Provide computer repair services
Communicate about your repair status
Process payments
Improve our website and services
Comply with legal obligations

Data Storage and Security
Your personal data is stored securely on our servers located within the European Economic Area (EEA). We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction

Your Rights Under GDPR
You have the following rights regarding your personal data:

Right to access your data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings

Third-Party Services
We may use the following third-party services that may process your data:

Google analytics

These services have their own privacy policies, and we encourage you to review them.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us
If you have any questions about this privacy policy or wish to exercise your GDPR rights, please contact us at: Anglesey Computer Solutions

help@angleseycomputersolutions.co.uk

Complaints
If you are unsatisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK Data Protection Office.

Last Updated: Jan 2025