If you are looking for Virus and Spyware Removal Anglesey give us a call.
Viruses, Trojans, Key loggers, Malware. These are all names for small programs which find their way onto your PC and can cause all sorts of problems. Some stop you from getting to the internet or direct you to unsuitable web sites.
Some infected programs offer to scan your PC “for free” and then find many fake viruses or trojans and ask you to buy a program for $59.99 or $79.99 before you can remove them.
Others may stay hidden from view and record all your online and banking passwords to be sent to the hacker when requested.
A recent development is that a company may call you to say that they have noticed “suspicious activity” from your computer. This is a scam in which they will try and offer you a service and collect sensitive data from you.
In the last few months some people and companies have lost access to all their documents due to ransomware.
Whenever you find a suspicious program or activity on your PC you should make a note of the name of the program, shut down the PC and contact us.
We really are “Microsoft Certified Technicians” and with the techniques which we have developed we have been able to remove many of these types of infections using our standard malware cleaning procedure from £45.
However, there are some which include advanced “rootkits” which are more difficult to fully remove.
For these, Microsoft recommends a full hard drive format followed by windows re-installation. This advanced service is available from £90.
After the advanced service, we will need to re-install all programs or games which you have added since the PC was first bought, together with copies of your documents from your backup. So we will need copies of your CDs and installed programs license codes.
Data back up
At all times, it is important to make sure that you have an up to date backup of your word documents, spreadsheets, photographs and videos stored in a looation away from yoru main PC.
While Anglesey Computer Solutions uses advanced techniques and exhaustive efforts to identify and rid computers of malware, you, the customer understand that the only 100% guaranteed way to eliminate malware is to reinstall Windows. You, the customer, agree that in no event shall company and/or its repair tech be liable under any circumstances for any damage caused by malware (viruses) that may preexist on your computer or remain after this service. Company’s entire liability arising from or relating to this Agreement, under any legal theory (whether in contract, tort, indemnity, or otherwise), will be limited to the amounts paid by you for the services provided